Frequently Asked Questions

Common questions with river cruising

General Questions
Q. Are there hairdryers in the cabins?
A. Hairdryers are available in all cabins on river cruise ships.
Q. Are there laundry facilities on the ships?
A. Laundry services are available on river cruise ships at an additional charge. There is no dry cleaning on river cruise ships.
Q. What are the seating arrangements in the Crystal Dining Room?
A. The Crystal Dining rooms are single dining sessions with open, unreserved seating. The restaurant manager is responsible for the seating arrangements.
Q. What clothing do I need to pack?
A. We recommend casual and comfortable clothing. Please bring comfortable walking shoes as you will need these daily whilst sightseeing, which includes walking over rough and uneven ground. Closed-in shoes are recommended to keep out the dust and sand. Dinner attire is casual-open-neck shirts, slacks and dresses. Coats and ties may be worn but are not required. For winter months we recommend a warm coat, gloves, water-resistant footwear and an umbrella.
Q. What currency will I need to take?
A. Most countries visited in Europe will use the Euro although some still have their own local currency (eg. Scandinavia, Switzerland, Russia & Baltic States). For small purchases ashore or in small towns, local currency is advantageous. Many locations accept major credit cards. ATM machines are located onshore at some stops. Prior to departure you should confirm your ATM card and PIN will work overseas. All purchases on board are charged to your shipboard account. The on board currency on river cruise ships is the Euro. Shipboard accounts may be paid by Euro or credit card. The on board currency on Russian river cruise ship is the Rouble however shipboard accounts may only be paid by credit card.
Q. What is the electricity used on the ships?
A. On Board Electricity on board all ships is 220V. A power plug adaptor will be required to use small appliances such as electric shavers, clocks, mobile phone chargers etc. We do not provide the required adaptors.
Q. What is the language on the Space-ships?
A. The language on board is English. All staff, crew and tour guides speak English and all announcements and lectures will be made in English.
Q. Will there be a Cruise Director on my cruise?
A. Yes, an experienced English speaking Cruise Director accompanies every tour.