Peace of mind with Scenic

We appreciate that you have invested a lot of time into planning your journey and we want to reassure you that with Scenic, you can book and travel with confidence. 

The Scenic Difference

How we go above and beyond to provide the protection and assurance you need for your journey. 
At Scenic, the guest experience will always remain at the heart of everything we do. In addition to our long-standing exceptional level of service on board, our commitment to our guests wellbeing will allow you to travel with complete confidence. 

Flexible Booking Offers

For extra peace of mind take advantage of our Flexible Booking Policy, complimentary Deposit Protection Plan and Reduced Deposit#. 
  • Flexible Booking Policy
    With our Flexible Booking Policy‡, for new 2022 Europe River Cruise (or 2022/2023 ocean cruise) bookings, you can defer your travel plans by transferring to an alternate departure date or itinerary or cancel up to 60 days prior to your cruise commencing with no Scenic fees (third party fees may apply). For cancellations, the value of the booking will be applied as a Future Travel Credit (FTC) which is valid for 24 months. This flexible booking and cancellation policy excludes Russia, South America, Australia and New Zealand land touring.
  • Complimentary Deposit Protection Plan
    Complimentary Standard Deposit Protection Plan valued at $125pp has been included for new 2022 Europe River Cruise bookings/ 2022 South East Asia River Cruise bookings(Excludes Russia), made before May 31, 2021.
  • Reduced Deposit
    A non-refundable reduced deposit is due within 48 hours of booking, $250 per person for Europe River Cruises or of $500 per person for Asia River Cruises. Excludes Scenic Eclipse voyages.#

Want the Ultimate in travel protection?

Platinum Protection Plan - Ensure your journey is worry-free

Take advantage of our Platinum Protection Plan on your 2022 river cruising or Scenic Eclipse 2022/23 voyages.

By adding this plan, you are covered if you unable to travel due to health reasons, or your travel plans are impacted by COVID-19, up to 31 days prior to departure with a 100% refund (less airline cancellation fees and PPP cost), or a 70% refund between 15 and 30 days prior to departure (less PPP cost).

Small-ship experience

The Small Ship Experience: The benefits of small ship river cruising & ocean discovery voyages

When you board a Scenic ship you can expect plenty of space to relax, explore, indulge and to dream, as the beautiful landscapes that you will pass by.

The Scenic Difference means that on board Scenic Space-Ships, 5-Star Ships, or our exclusive Discovery Yacht, you can expect impeccable service, exclusive moments, world-class dining and a river cruise handcrafted to meet your needs. Our ships provide a personalized, intimate environment while still providing abundant space on board for guests to relax, make friends and enjoy the all-inclusive luxury experience.

Travel with Confidence

While the world may have changed, our commitment to our guests, the guest experience and their health, safety and wellbeing remains our key priority.  

Scenic Group works closely with the Cruise Lines International Association (CLIA), local, State and Federal governments to ensure our protocols meet and exceed the latest regulatory requirements. In addition we are implementing the newest insights that help us to safeguard the health and safety of our guests and staff, while ensuring a truly wonderful guest experience.

We continuously update our protocols to safeguard both the health and the experience of our guests.

There has never been a better time to book

Enrich Your World with Scenic - Enjoy incredible savings across our river cruise, ocean voyage and land touring 22/23 collection. Save an additional 10% on Europe and South East Asia river cruises, and save up to 20% on selected 2022 voyages on board Scenic Eclipse, the World’s First Discovery Yacht. 

Terms & Conditions:
The Platinum Protection Plan (“PPP”) is available for new river and ocean cruising bookings for travel after January 1, 2022 for Scenic and Emerald Cruises (“Eligible Booking”). The PPP must be purchased together with the Eligible Booking at time such booking is made and may not be added at a later date. The PPP is not available on Russian cruises, Russian cruise tours, Amazon and Galapagos cruises or land tours and the PPP is also not available to new bookings using a Future Travel Credit. If you have purchased the PPP with an Eligible Booking, and your Eligible Booking is cancelled due to a one or more Prescribed Reasons, any time on or before 31 days prior to your prior to the date your journey commences with Us, including flight arrangements, we will refund all money paid on your Eligible Booking, less the PPP Fee, airline cancellation fees, if any and travel agent administration fees; or if cancellation occurs at any time on or after 30 days but no later than 15 days prior to your prior to the date your journey commences with Us, including flight arrangements due to one or more Prescribed Reasons, we will refund 70% of the money paid on your Eligible Booking, after deducting the PPP Fee and travel agent administration fees. If you have booked a cruise with an applicable Fly Deal or other Earlybird Offer, any airline cancellation fees will be deducted from the refund amount if flights have been ticketed. The PPP is not an insurance policy and does not, nor is it intended to, replace any travel insurance or cancellation and interruption insurance. 

Flexible Booking Policy

To ensure guests can book with confidence, for all new 2022/2023 bookings Scenic Group are including a flexible booking policy which allows guests to defer travel and transfer to an alternate departure or itinerary up to 60 days prior to travel, with no Scenic Group fee’s (3rd party fees may apply). Please note, final payment due date will remain as per booking conditions; however, this flexible policy allows changes to be made up to 60 days prior to travel. 

^Deposit Protection Plan

Complimentary Deposit Protection Plan (DPP) has been included for 2022/2023 Scenic Eclipse voyages booked before April 30, 2021. This offer applies to new bookings only as is not applicable for re-bookings made with a Future Travel Credit voucher. Where you cancel a tour or cruise prior to the invoiced final Payment Date, and the Deposit Protection Plan applies, We will hold Your deposit, less any third party cancellation and/or administrative fees incurred by Us, for Our tour products only, (i.e. not products provided by third parties such as air travel), then We will credit the remainder of the deposit towards an alternative tour product, if You book within 24 months of cancellation. The DPP is not combinable with any other exceptional discounts or offers, that may be promoted at the time You pay Your deposit. If You do not rebook within 24 months, or utilize all of Your Deposit, it will be forfeited. If You have booked a tour with an applicable Fly Deal or other Earlybird Offer, any airline cancellation fees will be deducted from the deposit amount if flights have been ticketed. The Deposit Protection Plan does not, nor is it intended to, replace travel insurance.

#Reduced Deposit 

A non-refundable reduced deposit of $250 per person is due within 48 hours of booking on 2022 Europe River Cruises. 

A non-refundable reduced deposit of $500 per person is due within 48 hours of booking 2022 Asia River Cruises.