The Scenic Group (Scenic Luxury Cruises & Tours, Emerald Cruises, Evergreen Cruises & Tours) has made the difficult decision to temporarily suspend all river cruises operations for guests embarking from now until to April 30, 2020. We have updated our cancellation policy to allow guests more time to make decisions about upcoming travel with Scenic and Emerald Cruises.
We want to assure you that your travel plans will be protected, and are providing the following options;
If you hold a river cruise reservation during this period, you can either:
– Receive a 125% Future Travel Credit for the full value of the trip to be used for a river or ocean cruise within the next 24 months based on their date of cancellation,
– Receive a full refund of the value of your Scenic booking
The situation in South East Asia has also escalated significantly in recent days, with several Governments restricting access to ports and points of disembarkation along the Mekong River. It is no longer possible for Scenic to continue cruise operations in this region and therefore, we have cancelled the remaining river cruises for this season up to mid-May and the same above offer applies.